System admin

JobMetz AB
  •  stockholm
  •  Data & IT
  •  Heltid
  •  Junior

System Admin

We are looking for a system admin with technical knowledge to work with social media for H&M Group.

The role consists largely of coordinating, operate and manage the affairs of our standards authority and stakeholders at both local and global level. Coordination of all stakeholders is a major part of the work and you enjoy being a spider in the web. The team uses an application (SaaS) where publishing and moderation handled for the major social channels. 1st line support of issues is handled by the system admin and team. 2nd / 3rd line as well as all further development is handled by the service provider.

We are looking for a result driven “doer” who likes to work with multiple parallel quick moving projects with high demands on flexibility.

It is important that you have the experience and technical expertise of social media, are ambitious, have an interest in orderliness and want to understand and get involved in the brands you work with. Every brand is unique, and it is therefore imperative that you want to embrace their culture and philosophy and put yourself in their conditions. It is an advantage if you worked with any social media platform or have experience of cooperation with suppliers.

The role utilization is 100 % and the office is located in Stockholm, Marievik.

Work Task 

  • Support and be a technical sounding board for both clients and other stakeholders.
  • Manage 1st line service requests and incidents for the team all the applications / tools
  • Drive 2nd / 3rd line and further development issues against the selected supplier
  • Identify and define stakeholder needs and requirements.
  • Communicate changes in the application to users, stakeholders

Specific Competence

  • Experience of services and systems that manage social media is an advantage
  • Experience in working with stakeholders of varying experience
  • Problem solver
  • Careful
  • Good at expressing themselves in speech and writing
  • Understand new contexts
  • Educational
  • Very good technical understanding
  • PDA - Data Privacy
  • Fluent in Swedish and English in speech and writing.

Tools/Software

  • Social Media platforms (Publishing/Moderation)
  • Microsoft Excel
  • JIRA

Additional 

  • You enjoy working in a fast pace and are driven in your work.
  • You have the ability to communicate about problems and solutions.
  • Social competence and modesty.
  • Interested in social media, web and new technologies.
  • You enjoy working in a team but can still work independently within the framework of a project.
  • You can independently search for information by communicating with both your own team and the client