IT Application and Infrastructure Support

JobMetz
  •  göteborg
  •  Data & IT
  •  Heltid
  •  Senior

IT Application and Infrastructure Support

For our client we are looking for an IT Application and Infrastructure Support.

You will be a single point of contact for when it comes to how our client interact/raise within the company. You will also be a single point of contact for non-standard applications towards the client. Furthermore, you will secure and gather unique hardware requirements (Mac etc) which is not in the standard offer from within the company. You will be a single point of contact within the client when it comes to where HW should be set-up.(each manager is the back-up to our internal IT support function)

Coordinate the clients application needs by gathering the business need.

  • Act on and support the vision/ambition for each design function to secure a fully proficient application portfolio
  • Give instructions on settings and how to install Design unique programs/applications
  • If the application malfunctions, trouble shoot, identify the error and propose a solution, and write the service request for the client IT to secure.
  • Act as requirement setter/stakeholder, in the dialogue with the Suppliers of the programs/applications needed.
  • Act as requirement setter/stakeholder within the company as the single-point of contact for our internal technical and IT needs (incl. HW)
  • Evaluate new design unique programs/applications, secure the correct infrastructure to utilize the new application, set the technical requirements
  • Be the recipient of the info from IT Software Asset Manager to be able to analyze and monitoring of the portfolio of Design unique program
  • Be a part of the yearly budget for IT-needs to be forwarded within the client
  • Manage all accesses to applications and information
  • Responsible for being on site support when the client have critical reviews for Top Management

Requirements:

 

  • Minimum 3 years relevant experience
  • Bachelors degree or equivalent relevant work experience
  • Fully proficient expertise in IT applications and infrastructure
  • Fully proficient computer skills and in-depth knowledge of relevant software
  • Knowledge of design unique applications
  • Fully proficient in new IT trends and applications
  • Fully proficient in English both written and verbally
  • Highly interested in new IT tech and interest to learn what’s needed to deliver according to needs

Personal attributes:

  • Communication skills
  • Proactive
  • Intercultural understanding
  • Team player
  • Information gathering and monitoring skills
  • Problem analysis and problem solving skills
  • Service minded and ability to multi-task
  • Attentions to detailed and accuracy
  • Take initiatives
  • Confidentiality
  • Adaptability

Location: Gothenburg

Workload: 100%